Terms of Service

Effective date: October 19, 2026

1. Agreement

These Terms of Service ("Terms") are a contract between you and HotDrop Technologies, Inc., a Delaware corporation ("HotDrop," "we," "us"). They govern your use of the HotDrop website, web app, mobile and desktop apps, creator Sites and media kits, and the HotDrop bot (together, the "Service"). By creating an account or using the Service you agree to these Terms, our Privacy Policy and our Community Guidelines. If you do not agree, do not use the Service.

Please read section 14. It requires most disputes to be resolved by individual arbitration rather than in court, and waives class actions. You can opt out within 30 days of accepting these Terms.

2. Who can use HotDrop

You must be at least 16 years old. By using the Service you represent that you are, that you have not been banned from HotDrop, and that you can enter a binding contract. If you are under 18, you confirm that a parent or guardian has reviewed these Terms and agrees to them on your behalf. If you use the Service on behalf of a company or brand, you represent that you have authority to bind it, and "you" includes it.

3. Your account

You sign in with Apple, YouTube (Google), Twitch or Discord. There are no HotDrop passwords; keeping those provider accounts secure is how you keep your HotDrop account secure. You are responsible for everything done under your account, and you agree to tell us at support@joinhotdrop.com right away if you believe it has been used without your permission.

One person, one account. You may not sell, transfer or share your account, and you may not create an account for someone else or use someone else's account. Linking a platform account that is already linked to another HotDrop account will fail; if you believe someone has linked your channel without permission, contact us.

You agree to keep your profile accurate. Your display name and handle must not impersonate another person, creator or brand; verified creators' names are reserved for them.

4. The Service

Public identity. HotDrop is a public professional network for creators and the communities around them. Profiles, creator Sites, media kits, public posts and Circle badges are visible to other users and, for some surfaces, to anyone on the web. There is no anonymous mode. Direct messages and group chats are private to their participants.

Creators and verification. A "creator" on HotDrop is an account with a linked YouTube or Twitch channel that meets our verification rules. We decide those rules and may change them, and we may grant, withhold or remove verification at our discretion. Verification means we confirmed a channel is yours; it is not an endorsement.

Circles. A Circle is a community space owned by a creator. The owner sets its rules, may appoint moderators, and may remove or mute members and delete messages. By joining a Circle you agree to follow its rules in addition to these Terms. Circle owners and moderators must enforce these Terms and the Community Guidelines in their Circles and may lose their Circle if they do not.

Badges. Badges show a member's standing with a creator (for example subscriber, member, moderator) based on data from the platforms described in the Privacy Policy. Badges are informational. They are as accurate as the data the platforms give us, may lag, and give no rights on HotDrop or on the platform. We may change how badges look or work at any time.

HotDrop bot. Creators may enable the HotDrop bot in their Twitch chat or connect a Discord server to their Circle. The creator is responsible for having the right to do so under that platform's rules and for what the bot is configured to post.

Creator Sites and media kits. Creators may publish a Site at joinhotdrop.com/<handle> and share media kits. You are responsible for the accuracy of statistics and claims in them. Brands that rely on them do so at their own risk.

Availability. We may add, change or remove features, and may suspend the Service for maintenance or emergencies. HotDrop is in active development and features marked beta may change or disappear.

5. Your content

You own it. You keep all rights to the content you post: posts, comments, Stories, Stacks, messages, images, video, audio, emotes, stickers, Site and media kit content ("Your Content").

License to us. So we can run the Service, you grant HotDrop a worldwide, non-exclusive, royalty-free, sublicensable (to our service providers only) license to host, store, reproduce, adapt (for example to resize or transcode), display, perform and distribute Your Content, in connection with operating, promoting and improving the Service. The license ends when you delete the content or your account, except that (a) copies may persist in backups for up to 90 days, (b) content you shared into others' spaces (a reply in a Circle, a message in a conversation, a Story added to a shared Stack) may remain visible to those people, and (c) we may keep content needed for legal or safety reasons.

Promotion. We will not use Your Content in advertising or marketing outside the Service without asking you first.

Embedded platform content. Videos, clips and posts from YouTube, Twitch, TikTok and other platforms that appear in Circles and Sites are shown through those platforms' embeds or APIs and remain subject to their terms. We do not copy or host them.

You are responsible for Your Content. You represent that you own it or have the rights needed to post it and grant this license, and that it does not violate anyone's rights or any law. We do not pre-screen content and are not obligated to, though we may use automated tools to review public content (see the Privacy Policy). We may remove or hold any content that we believe violates these Terms or the Community Guidelines, or that exposes HotDrop to risk, with or without notice.

Feedback. If you send us ideas or suggestions, we may use them without obligation to you.

6. Copyright and DMCA

We respond to notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act. If you believe content on HotDrop infringes your copyright, send a notice to our designated agent containing: your physical or electronic signature; identification of the copyrighted work; the URL or location of the infringing material; your contact information; a statement that you have a good-faith belief the use is not authorized; and a statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorized to act for the owner.

Designated agent: HotDrop Technologies, Inc., Attn: Copyright Agent, dmca@joinhotdrop.com. Mailing address available on request at legal@joinhotdrop.com.

If your content was removed and you believe it was a mistake, you may send a counter-notice to the same address with your signature, identification of the removed material and its former location, a statement under penalty of perjury that you believe the removal was a mistake, your contact information, and consent to the jurisdiction of the federal court for your district (or for Delaware if you are outside the United States). We terminate the accounts of repeat infringers.

7. Rules

The Community Guidelines are part of these Terms. In addition, you agree not to:

Enforcement. We may remove content, hold it for review, limit features, suspend or terminate accounts, and ban the platform identities behind an account, at our discretion and without prior notice where we judge it necessary. We may also report conduct to the platforms involved or to law enforcement. Where practical we will tell you what action we took and give you a way to appeal to support@joinhotdrop.com.

Reporting. Report content or users from inside the app, or email support@joinhotdrop.com. We review reports but cannot promise a specific outcome or timeline.

8. Connected platforms and third parties

When you sign in with or connect Apple, Google/YouTube, Twitch, Discord or another platform, you authorize HotDrop to access the data described in the Privacy Policy, and you represent that you have the right to connect that account. Your use of those platforms is governed by their terms (including the YouTube Terms of Service when you connect YouTube), and HotDrop is not responsible for them. We may lose access to a platform, or a platform may change what it allows, and features that depend on it may stop working; that is not a breach of these Terms.

Creators who enable badge sync, the HotDrop bot or the Discord server bridge are responsible for complying with the relevant platform's rules for creators and for telling their communities, where the platform requires it, that a third-party tool is connected.

The Service may link to third-party websites and content. We do not control them and are not responsible for them.

9. Paid features

HotDrop is free today. If we offer paid features (such as a HotDrop Plus subscription), the price, billing period and renewal terms will be shown before you buy. Subscriptions bought through the Apple App Store or Google Play are billed and refunded by Apple or Google under their rules; subscriptions bought on the web are billed by us and renew automatically until cancelled. Except where the law requires otherwise, payments are non-refundable. We may change prices with at least 30 days' notice before the change applies to you.

10. Termination

By you. Delete your account at any time in Settings → Account → Delete account, or by emailing support@joinhotdrop.com.

By us. We may suspend or terminate your account, or restrict features, at any time if we believe you have violated these Terms, created risk or legal exposure for HotDrop or other users, or if we discontinue the Service. We may also close accounts that have been inactive for more than 24 months, after notice to the email on file.

Effect. Your right to use the Service ends. Your content is handled as described in section 5 and the Privacy Policy. Sections 5 (license, for content that remains), 6, 11, 12, 13, 14, 15 and 17 survive termination.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, HOTDROP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, THAT DATA FROM CONNECTED PLATFORMS (INCLUDING BADGES AND STATISTICS) WILL BE ACCURATE OR CURRENT, OR THAT CONTENT POSTED BY USERS IS RELIABLE. YOU USE THE SERVICE, AND INTERACT WITH OTHER USERS, AT YOUR OWN RISK.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HOTDROP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL OR OPPORTUNITIES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY.

HOTDROP'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID HOTDROP IN THE 12 MONTHS BEFORE THE CLAIM AND (B) US $100.

Some jurisdictions do not allow some of these limitations; in those places they apply to the fullest extent the law allows.

13. Indemnification

You agree to defend, indemnify and hold harmless HotDrop and its officers, directors, employees, contractors and service providers from any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or relating to Your Content, your use of the Service, your violation of these Terms, or your violation of any law or the rights of any third party, including the rules of any connected platform.

14. Dispute resolution and arbitration

Talk to us first. Before starting any formal proceeding, you agree to email legal@joinhotdrop.com with your name, account handle, a description of the dispute and what you want, and to give us 60 days to resolve it informally. We will do the same before bringing a claim against you.

Binding arbitration. If we cannot resolve it, you and HotDrop agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this section. The arbitrator decides all issues, including whether a claim is arbitrable. Arbitration will take place by video, by document submission, or in the county where you live. HotDrop will pay the filing and arbitrator fees for claims under US $10,000 unless the arbitrator finds the claim frivolous. Judgment on the award may be entered in any court with jurisdiction.

Exceptions. Either party may bring an individual claim in small-claims court, or seek an injunction in court to stop infringement or misuse of intellectual property or unauthorized access to the Service.

No class actions. You and HotDrop agree to bring claims only in an individual capacity, not as a plaintiff or class member in any class, consolidated or representative proceeding. The arbitrator may not consolidate claims of more than one person. If this paragraph is found unenforceable for a particular claim, that claim proceeds in court, and the rest of this section still applies to all other claims.

Opt-out. You may reject this arbitration agreement by emailing legal@joinhotdrop.com with "Arbitration opt-out" in the subject, your account handle and your name, within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

Mass arbitration. If 25 or more similar claims are filed against HotDrop by the same or coordinated counsel, the parties agree to batch them into groups of no more than 25 for sequential resolution, with the filing fees for each batch due only when that batch begins.

15. Governing law and venue

These Terms are governed by the laws of the State of Delaware and the United States, without regard to conflict-of-law rules. For any claim not subject to arbitration, you and HotDrop consent to the exclusive jurisdiction of the state and federal courts in Delaware.

16. Changes to these Terms

We may update these Terms. For material changes we will give at least 14 days' notice in the app or by email before they take effect; other changes take effect when posted with a new effective date. If you keep using the Service after the effective date, you accept the new Terms. If you do not, delete your account before then. Changes to section 14 do not apply to disputes you have already notified us of.

17. General

18. Contact

HotDrop Technologies, Inc. — a Delaware corporation
legal@joinhotdrop.com · support@joinhotdrop.com
Mailing address available on request at legal@joinhotdrop.com.